Duncan Robertson, Owner & Head Chef, Holy Basil Thai
“Knox Tax has provided us with a highly personable and efficient service. We’ve been made to feel very welcome by a family-orientated accountancy practice that cares deeply about our business – and not just about our taxation concerns and affairs. Coral and her team have made a point of really getting to know our business with a sense of passionate interest. They have helped us set up MYOB, taken the time to analyse what we do, and they continually give us key suggestions as to how we can maximise and increase our profits, without sacrificing the quality of our offering to our customers and staff. We’re much more at ease knowing that we have people who really do care about helping us to achieve our goals viably and sustainably, and who can give us the right business advice as we implement value-adding concepts that will continue to make our restaurant a market leader in the Eastern Suburbs of Melbourne.”
Clint Wolff, Innovative Security & Data
“Knox Tax makes me feel very comfortable, because I know that things will get done when I ask for help with my Business and Personal accounting. Their team of trustworthy professionals always takes the time to explain everything in layman’s terms, and will continue to answer my questions until I fully understand what I need to know. I also find they’re easy to schedule a meeting with, and I’m particularly secure in knowing that when the matter is urgent, I’ll be accommodated. Their level of service is fantastic, they keep in regular touch throughout the year, they follow-up everything, and even my Broker finds them easy to deal with. You simply can’t get better than that!”
Knox Taxation and Business Advisory makes me feel very comfortable – and safe! We approached Coral to handle a very complicated Deceased Estate and, at the time, we had so much going on emotionally. They took the reins with a most compassionate approach, took away the worry, and went above and beyond to ensure the ATO delivered a special ruling to bring about exceptional results. It was the first time we’d dealt with them and it certainly won’t be the last.
Olga & Andrew Maxwell, Maxteq
“Knox Tax is such a valuable asset to us and our complex print machinery business. There’s such a wonderful human side to them that you don’t see with other accounting firms – but it doesn’t stop there! Aside from the quality time they spend with us, and their ever-caring approach, they have taken the time to really understand our business (including our products, what we actually do, and how our business functions). Their service is tailored to what we need, rather than just being a process.
We began using Knox Tax two and a half years ago, as a Start-Up business, and they were incredibly helpful in getting us properly organised and set-up, and they also helped us overcome some serious hurdles created by some disgruntled competitors. We utilise their Bookkeeping and Business Advisory services regularly and we experience total peace of mind as a result. We’re always brilliantly advised about how to streamline what we’re doing, they keep us informed about how we’re ‘really’ going, and we know that our monthly books and accounting are done properly – so there are no surprises at Tax time, or at any other time throughout the year. The team at Knox Tax is incredibly professional and very knowledgeable in all aspects of Business and Personal Tax, and we couldn’t do without them.”
Tim Stride, Supersoil, Mooroolbark
Whenever I present my Accounting work to Knox Taxation and Business Services, everything flows, and happens the way it should. With them I feel very comfortable. Not only do they keep their appointments, they’re also efficient, they give good advice, and I trust them.
What I really like about Knox Tax is that they really get us – they actually understand where we’re coming from and we value their advice. The team talk to us on our level, they’re happy to answer any questions that we pose (no matter how trivial) and always treat us with courtesy and respect. We appreciate their kindness and reliability as well. Their always-efficient service is also enhanced by their unmatched generosity in referring us to other trusted professionals when we need help in other areas of expertise for marketing and so on.
When dealing with Knox Tax there’s a great vibe of personalised service and we always feel supported and encouraged. They’re professional and reliable, and speak in a common and ‘real’ language that we can understand… We always feel that they’re connected to what we need and we’re recommended them over and over to other businesses – because they deliver!
I take everything to Knox Taxation (my BAS, my Tax Return and End of Year Financials) and, as a result, I don’t have to worry about it, which means I can concentrate on being on the tools in my Plumbing business. I’ve found them to be very competent and easy to deal with, and especially when I first came to them not having done my BAS and tax for years. They sorted it all out, got me a return, and literally saved my bacon!
Jason McKenzie, JMK Air Conditioning Pty. Ltd.
There’s only one word to describe Knox Taxation – Awesome! Everything about their level of service is fantastic. They helped me set up my air conditioning business and also handle all of my End of Year Financials and Business and Personal Tax Returns. They’re always helpful – and whenever I’ve got a taxation problem, in one phone call it gets fixed. Knox Tax’s friendly staff are utterly approachable and whilst I’m notorious for trying to do everything myself, they’re always there to keep me in line. Everything about them is just great!
Tony Nicholson, Wall-t-Wall
Coral and Craig are always friendly and professional, whether it’s in helping me keep on top of things with my Accounting processes, wrapping up financial matters, or by providing useful information in their regular newsletters (which I then share with others). Knox Tax is quick with their turn-arounds and provide excellent service.
Dave Faulkner, Education Changemakers Pty. Ltd.
When you can send an email and ask a brief accounting question, AND always get a quick response, you’re on a winner! Knox Tax is friendly to deal with, thorough and comprehensive in what they do, and we’re very happy with their excellent service.
I did my Tax Return on eTax last year – and I’ll never do it again! What was supposed to be simple and free turned out to have hidden charges, no guidance, and I felt totally confused by it. It was a terrible experience. Knox Tax, on the other hand, greet me like an old friend every time I walk in the door. I feel cared about, they’re highly professional, and from the very first visit I trusted them immediately. I enjoy the informative newsletters they send out as well. After trying the online thing I can honestly say you can’t beat Knox Tax’s great quality service, and the way they explain everything. Their personalised approach is so impressive!
As a small business, we’ve found Knox Taxation and Business Services to be fantastic, and particularly sympathetic and responsive to our needs. They’ve efficiently helped us through some business tax issues with the ATO, and have also assisted members of our family on a personal taxation level. We’re very happy with their service and have found them to be reasonably priced, and highly knowledgeable.
Ryan Adams, Advea Engineering Pty. Ltd.
By collaboratively working in with our Bookkeeper, Knox Tax has helped enormously in addressing our fundamental issues in the running of our business. Our interactions with them are positive, timely, and efficient. With their professional assistance, our financial reporting is now right ‘the first time’, they deliver well-presented documentation, and our records are now streamlined due to their ongoing support. What’s impressive also is that, even though we’re a small business, they’re very focused on our needs – and reliable.
Ajax McKerral, Nuttify Tasty Web Services
I just love Coral and her Team at Knox Taxation because they really do care about me AND my business! They’re unlike any other Accountants I know. Their service is fast, excellent and highly responsive – and the best thing is I don’t have to worry about anything!
Fiona Larative, Dortech Pty. Ltd.
Knox Taxation and Business Services’ regular Newsletters are really useful, and their service is very thorough, friendly and efficient. They took over our accounting procedures and instantly made us feel very comfortable. We’ve found them to be reliable, knowledgeable, and ever so willing to help – and they explain everything to us!
Bruce Russell, Tawco Products Australia
Knox Taxation is local, handy to my business, and I’m very happy to deal with all of the staff there. They take the time to accept my call, answer my questions, and ensure that I comprehend and understand what they’ve said properly.I don’t have to wait for a call-back and, unlike other Accounting firms I’ve dealt with, in the past, the staff don’t change every week. They’re good people and their service is great.
Trish Veugelaers, Ab Factory
One of the things I love most about Knox Taxation and Business Advisory is that they make my life easier! I no longer have to type up my expenses. They take care of it for me and this service has significantly reduced my own administration time. I have found them to be very prompt, efficient, and proactive in assisting me to run my business accounting affairs.
Jenny Newman (Director, Century21 Unlimited Ringwood East)
I’ve been a client of Coral’s for twenty years and I wouldn’t even dream of going anywhere else. I trust in her completely. Coral and the Team at Knox Taxation and Business Services have always provided me with excellent service. They’re efficient, friendly, informative, professional, and ABOVE ALL caring.
Warren McDonald, Ecotech Plumbing Pty. Ltd.
Knox Tax are brilliant! With prior Accountants there was a total lack of communication, they were hard to get hold of and we paid massive fees for virtually no service. Knox Tax came on board and straightened out our financial systems and procedures, tidied it all up, and now we know exactly where we’re at – whereas before it was all a big mystery. Coral and the Team are very professional ,informative and caring. They take the time to listen, and find out what needs to be done to save on every dollar possible – and then explain it all to me in language that I can understand. I really appreciate their personal touch!
Fiona Wallace, Operation Revegetation Pty. Ltd.
Knox Taxation and Business Advisory ‘go above and beyond the call of duty’! They pay so much attention to detail, actually listen to what we need, and take the time to show that they truly care – by not only giving us answers, but also exceptional solutions. They have dealt with two of our businesses, AND have provided information and assistance that we have considered to be amazing! They’re so thorough, and have demonstrated, fully, that they know precisely what they are doing. Their essence of communication is outstanding. Not only do they explain what is happening, they also decipher the complicated terms of accounting, and put them into words that we can understand.
Robin Cousins, Mallawarra Landscapes Pty. Ltd.
Coral and her team deliver with genuine efficiency. They’re interested, eager to assist and they know what they’re doing. The best aspect of their service is that I always know that they are achieving every possible tax deduction on my behalf. At Knox Tax, they don’t cut corners – they’re always in MY corner!
Julie Cuthbert, Copy2Go.
Knox Taxation is amazing! They take the time to really listen to what you need, what your taxation, business and personal issues are, and deliver empathy and understanding, before giving honest and practical solutions. Their professionalism, friendliness and service is exceptional. I can’t thank Coral and her team enough for always being there when I need them, and for the fantastic results they’ve been able to achieve in minimising my tax and helping me grow my business, and for their support not only at Tax Time, but all through the year.
Geoff Bricknell, Pre-eminent Real Estate Direct
Knox Taxation and Business Services have my complete and utter trust to do everything, and with them I know I’m in good hands with all of my Accounting affairs. They’re highly professional, their work is exemplary and they certainly achieve outstanding results for me and my businesses. Having been with them for a very long time, I very seriously recommend them to others without any hesitation – because they always deliver every time.
Tomsett Australia Pty. Ltd
It’s been nearly thirty years now that we have been using Knox Taxation and Business Services as our accountants and business advisers, and we have found them to be consistently helpful, honest and friendly. From the outset, their straight-forward, trustworthy approach and personal interest in our business affairs is something we truly appreciate. We are always grateful for the enthusiastic and positive approach that the team at Knox Tax show when discussing business affairs with them, and the fact that they always do more than is expected to maximize the tax benefits to our company.